Teller & Banking Solutions Specialist

M&T Bank; Southampton Township (PA); Presencial; USD 28 000 - 47 000; Tempo integral

Resumo da oferta

M&T Bank is seeking a branch associate in Southampton, PA to deliver exceptional customer service, educate clients on Consumer and Business Banking products, and support daily branch operations. You will engage customers, promote digital tools, process transactions, and assist in loan-opening activities while adhering to compliance standards.

The role emphasizes relationship-building, problem solving, and contributing to a differentiated customer experience in a busy branch environment.

Qualificações

• High school diploma or GED with at least 1 year in retail sales or customer service.
• Effective verbal communication and interpersonal skills.
• Ability to work with diverse customers and handle difficult conversations.

Responsabilidades

• Educate customers and explain features and benefits of banking solutions.
• Engage customers and promote use of digital capabilities.
• Explain loan application criteria at a high level.
• Complete servicing tasks for Consumer and Business Banking relationships.
• Follow sales process and provide customer-focused guidance.
• Proactively reach out to retain and expand relationships.

Conhecimentos

Retail sales

Customer service

Telesales

Strong verbal communication

Interpersonal skills

Time management

Prioritization

Teamwork

Digital literacy

Formação académica

High school diploma or GED

Bilingual based on branch needs

Descrição da oferta de emprego

M&T Bank is seeking a branch associate in Southampton, PA to deliver exceptional customer service, educate clients on Consumer and Business Banking products, and support daily branch operations. You will engage customers, promote digital tools, process transactions, and assist in loan-opening activities while adhering to compliance standards.

The role emphasizes relationship-building, problem solving, and contributing to a differentiated customer experience in a busy branch environment.