Branch Banking Specialist: Customer Experience & Sales

M&T Bank Corporation; York (York County); Hybrid; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Volunteer time (40h)

Job summary

M&T Bank in York, PA, is seeking a Branch Teller to support daily branch operations and deliver exceptional customer service. You will assist customers with transactions, explain banking features, and promote digital banking solutions to meet their needs.

This role emphasizes sales, service, and strong communication in a fast-paced environment, with opportunities to refer customers to banking partners and support the branch's goals.

Qualifications

• High school diploma or GED with at least 1 year retail sales or customer service experience.
• Strong verbal and interpersonal skills; ability to handle difficult conversations.
• Ability to work in a fast-paced, time-sensitive team environment; proficient with internet tools.

Responsibilities

• Educate customers and explain banking features and benefits.
• Suggest digital banking solutions and refer opportunities to partners.
• Handle branch operations, transactions, and customer inquiries.
• Proactively engage customers to retain and expand relationships.

Skills

Retail sales

Customer service

Verbal communication

Interpersonal skills

Telesales

Education

High school diploma or GED

Tools

Internet

Job description

M&T Bank in York, PA, is seeking a Branch Teller to support daily branch operations and deliver exceptional customer service. You will assist customers with transactions, explain banking features, and promote digital banking solutions to meet their needs.

This role emphasizes sales, service, and strong communication in a fast-paced environment, with opportunities to refer customers to banking partners and support the branch's goals.