Teller — Accurate, Customer‑Focused, Fast-Paced

Florida and Texas Currency Exchange; Clearwater (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Florida Currency Exchange is seeking a detail-oriented Teller to greet customers, process currency exchange transactions, and maintain accuracy throughout daily cash handling. The role emphasizes excellent service, adherence to policy, and security awareness in a fast-paced retail environment.

The Teller will balance tills, resolve discrepancies, verify identifications, and support branch procedures while delivering reliable, friendly service to travelers and local customers alike.

Qualifications

• Excellent customer service and communication skills are required.
• Attention to detail and accuracy are essential for handling transactions.
• Strong numerical and analytical abilities support cash handling and discrepancy resolution.
• Reliable, dependable team player with integrity and trustworthiness.

Responsibilities

• Greet and assist customers with basic currency exchange services.
• Provide excellent customer service to enhance the customer experience.
• Process transactions accurately and efficiently in line with company policies.
• Balance till at opening and closing; maintain a balanced till and proper records.
• Research discrepancies and provide explanations and resolutions promptly.
• Handle currency and other financial instruments with care and security.
• Assist with opening and closing procedures of the branch.
• Follow security procedures to prevent fraud and theft.
• Verify customer identification and documentation; maintain confidentiality.
• Respond to calls and inquiries professionally and refer complex issues to the right team.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Numerical skills

Analytical skills

Teamwork

Integrity

Job description

Florida Currency Exchange is seeking a detail-oriented Teller to greet customers, process currency exchange transactions, and maintain accuracy throughout daily cash handling. The role emphasizes excellent service, adherence to policy, and security awareness in a fast-paced retail environment.

The Teller will balance tills, resolve discrepancies, verify identifications, and support branch procedures while delivering reliable, friendly service to travelers and local customers alike.