Legal Administrative Specialist

Veterans Benefits Administration; San Antonio (TX); Hybrid; USD 51,000 - 67,000; Full time

Job summary

The Veterans Benefits Administration, Department of Veterans Affairs, seeks a Legal Administrative Specialist to join the Public Contact Team in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to Veterans, their dependents, and beneficiaries on VA benefits and related non-VA programs.

Key duties include counseling sessions (in person or by phone), explaining VBA rating decisions, assisting with broad benefit areas (pension, education, health

Qualifications

• Education must be accredited by accrediting institutions recognized by the U.S. Department of Education.
• If foreign education is used to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript.

Responsibilities

• Coordinate counseling sessions with Veterans, their dependents, and beneficiaries face-to-face, regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits.
• Explain VBA rating decisions and provide explanations using extensive knowledge of VA benefits and services, claim and appeal processing procedures and related information.
• Assist with programs including, but not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, and SSA and other programs.
• Prepare technical correspondence to veterans and their dependents providing benefit information, rights and responses to inquiries; explain pertinent legal provisions and regulations; initiate inquiries to resolve errors or delays in benefits; complete claim and appeal-related work.

Education

Education must be accredited by accrediting institutions recognized by the U.S. Department of Education

Foreign education must be accompanied by a Certificate of Foreign Equivalency

Job description

• Hiring Agency: Veterans Benefits Administration
• Department: Department of Veterans Affairs

The Legal Administrative Specialist (LAS) serves as a member of the Public Contact Team, located in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to Veterans, their dependents, and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits.

Key Responsibilities

Specific duties include: Coordinate counseling sessions with Veterans, their dependents, and beneficiaries face-to-face, regarding all benefits available through the Department of Veterans Affairs, as well as, non-VA benefits available through other agencies. This is accomplished through in-person or telephone interviews, and correspondence.

Explain in detail, VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures and benefit determination information and all pertinent information available in system of record.

Assist with programs that include, but are not limited to, compensation and pension benefits, home load eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, general Social Security Administration benefit programs, other federal, state and local domestic relations, and assistance programs.

Prepare technical correspondence to veterans and their dependents providing benefit information, representation rights and response to miscellaneous inquiries. Explain pertinent legal provisions, regulations, and related administrative practices and their application to specific cases. Initiate inquiries to resolve errors, delays, or other problems in obtaining benefits. Completes claim and appeal-related work.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-07, GS-09.

Work Schedule: Full time, Monday - Friday, 7:30 am - 4:00 pm Compressed/Flexible: Available, at the manager's discretion Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.

Position Description/PD#: Legal Administrative Specialist; PD40120A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements & Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $51201 – $66563/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-26.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.