Veterans Benefits Liaison & Legal Admin Specialist

Veterans Benefits Administration; Kahului (HI); Sur place; USD 62 000 - 78 000; Plein temps

Résumé du poste

The Veterans Benefits Administration seeks a Legal Administrative Specialist (Contact Representation) to join the Public Contact Team in the Veterans Service Center, Kahului, Hawaii. You will provide detailed information and thorough assistance to Veterans, dependents, and beneficiaries regarding VA benefits and related non‑VA benefits.

Time‑in‑grade rules and federal qualification standards apply; you may advise on eligibility, research regulations, and support claims processing while

Qualifications

• Specialized experience showing self‑reliant decision‑making in customer service benefits counseling and claims processing.
• In‑depth knowledge of researching relevant subject matter.
• Experience from federal, military, or private sector contexts.
• Education substitution: two and a half years of progressively higher‑level graduate education leading to a Ph.D. or equivalent doctoral degree (transcripts required).
• Volunteer experience credit and combining education & experience allowed.
• Full‑time defined as ≥35 hours/week; part‑time prorated and to be specified on resume.
• Physical requirements: sedentary work, long talks, extensive computer use; walking/standing with light loads possible.

Responsabilités

• Provide information and comprehensive assistance to Veterans, dependents, and beneficiaries regarding VA benefits and related non-VA benefits.
• Assist with eligibility determinations and claims processing as part of the Public Contact Team.
• Support outreach and public contact initiatives within the Veterans Service Center.
• Ensure compliance with Time‑in‑Grade and SF‑50 documentation requirements.

Formation

Graduate education leading to Ph.D.

Description du poste

The Veterans Benefits Administration seeks a Legal Administrative Specialist (Contact Representation) to join the Public Contact Team in the Veterans Service Center, Kahului, Hawaii. You will provide detailed information and thorough assistance to Veterans, dependents, and beneficiaries regarding VA benefits and related non‑VA benefits.

Time‑in‑grade rules and federal qualification standards apply; you may advise on eligibility, research regulations, and support claims processing while