Telework-Eligible Eligibility Specialist I

Texas Health and Human Services; Mexia (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Time off benefits

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I in Mexia, TX to determine financial eligibility for SNAP, TANF, and Medicaid. The role includes interviewing applicants, data entry, and benefit computations in a fast-paced environment.

The position offers state benefits, 100% paid employee health insurance for full-time staff, a defined benefit pension, generous time off, and opportunities for career advancement. Telework is eligible per policy.

Qualifications

• Education: High School Diploma or GED required; college hours preferred.
• Experience: 1 year of customer service with public contact.
• Strong ability to learn policy regulations and apply them.

Responsibilities

• Interview applicants and recipients to determine financial eligibility.
• Enter data into eligibility systems and evaluate information.
• Compute and authorize benefits based on eligibility.
• Follow state/federal regulations and established procedures.
• Perform other duties as assigned.

Skills

Fact-finding

Policy literacy

Arithmetic basics

Time management

Communication

Written & verbal directions

Office software

Teams & soft phone

Education

High School Diploma or GED

60 semester hours preferred

Tools

Microsoft Word

Outlook

Excel

Microsoft Teams

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I in Mexia, TX to determine financial eligibility for SNAP, TANF, and Medicaid. The role includes interviewing applicants, data entry, and benefit computations in a fast-paced environment.

The position offers state benefits, 100% paid employee health insurance for full-time staff, a defined benefit pension, generous time off, and opportunities for career advancement. Telework is eligible per policy.