Telework-Eligible Child Support Case Analyst

State of Florida; Fort Lauderdale (FL); On-site; USD 39,000 - 45,000; Full time

Job summary

The State of Florida, Department of Revenue's Child Support Program, invites applications for the role of Child Support Case Processing Analyst (Revenue Specialist II). This full-time position supports child support cases, handles information gathering, case data analysis, and stakeholder coordination to determine next steps.

Training provided for required processes and systems. Candidates should have experience with computer systems, research and analytical thinking, and strong communication

Qualifications

• Experience using a computer system to process information.
• Experience researching and analyzing information to make decisions.
• Experience communicating with others to gather information.

Responsibilities

• Initiating and responding to requests.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers.
• Interacting with legal services providers, other states, employers, and other business partners.
• Making decisions based on case information and provided documentation.

Skills

Data entry

Research & analysis

Communication

Education

Relevant education may substitute for experience

Job description

The State of Florida, Department of Revenue's Child Support Program, invites applications for the role of Child Support Case Processing Analyst (Revenue Specialist II). This full-time position supports child support cases, handles information gathering, case data analysis, and stakeholder coordination to determine next steps.

Training provided for required processes and systems. Candidates should have experience with computer systems, research and analytical thinking, and strong communication