Child Support Case Analyst — Impactful Problem Solver

State of Florida; Fort Myers (FL); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid time off

Retirement benefits

Job summary

State of Florida’s Department of Revenue in Fort Myers seeks a Child Support Case Processing Analyst to provide customer support, analyze case data, and coordinate with partners. The role involves researching issues, gathering information, and making decisions based on documentation.

A government benefits package accompanies this full-time position. Salary ranges from $38,760.36 to $45,004.08 annually, with standard 8am–5pm hours and potential telework after training.

Qualifications

• Experience processing information using a computer system.
• Experience researching and analyzing information to make decisions.
• Experience communicating with others to gather information.

Responsibilities

• Initiating and responding to requests.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers.
• Interacting with legal services providers, other states, employers, and other business partners.
• Making decisions based on case information and provided documentation.

Skills

Computer systems

Research & analysis

Communication

Job description

State of Florida’s Department of Revenue in Fort Myers seeks a Child Support Case Processing Analyst to provide customer support, analyze case data, and coordinate with partners. The role involves researching issues, gathering information, and making decisions based on documentation.

A government benefits package accompanies this full-time position. Salary ranges from $38,760.36 to $45,004.08 annually, with standard 8am–5pm hours and potential telework after training.