Telecommunications & Video Systems Analyst — Anchorage

General Dynamics Information Technology, Inc.; Anchorage (AK); On-site; USD 81,000 - 98,000; Full time

Benefits offered by this job

401K with company match

Health and wellness packages

Paid education and certifications

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. is seeking a Telecommunications Analyst to support the FAA customer on site in Anchorage, Alaska.

You will analyze and maintain telecommunications and video systems, coordinate moves and installations, and provide end-user training while ensuring secure, efficient communications for mission critical operations. The ideal candidate has at least 3+ years in telecom and video systems, experience with AVAYA/ZOOM platforms, and strong problem-solving

Qualifications

• Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.
• Required Experience: 3+ years of related experience
• Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.
• Security Clearance Level: Agency specific - Public Trust
• Required Skills and Abilities: Communication and problem solving. After hours call out - support.
• Preferred Skills: Voice and Video technologies
• Location: On Customer Site: Anchorage Alaska

Responsibilities

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates and performs all moves and installation of telecommunications equipment.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Provides end-user training of telecommunications and video features and functionality.

Skills

Telecommunications

Video systems

Communication

Problem solving

Education

IT-related degree or technical training

Tools

AVAYA

ZOOM

IP telephony

PBX platforms

Digital Voice Platforms

Job description

General Dynamics Information Technology, Inc. is seeking a Telecommunications Analyst to support the FAA customer on site in Anchorage, Alaska.

You will analyze and maintain telecommunications and video systems, coordinate moves and installations, and provide end-user training while ensuring secure, efficient communications for mission critical operations. The ideal candidate has at least 3+ years in telecom and video systems, experience with AVAYA/ZOOM platforms, and strong problem-solving