Systems Engineer I - Telecom & VoIP Infrastructure

Alaska Communications; Juneau (AK); On-site; USD 85,000 - 120,000; Full time

Job summary

Alaska Communications is seeking a Systems Engineer in Juneau to design, implement, and maintain our telecommunications infrastructure, including legacy TDM systems and modern VoIP networks. You will work on DMS-100, DMS-10, Redcom, Mitel, MetaSwitch platforms and ensure reliable, secure voice services across the organization.

As part of a 24x7 team, you will perform hands-on provisioning, network management, and project delivery with strong technical grounding and disciplined work habits to

Qualifications

• College diploma in computer science, computer information systems, or computer engineering.
• Relevant experience could be substituted for the educational requirement on a year-for-year basis.
• Up to 3 years of experience leading to the ability to work independently in the role.

Responsibilities

• Install new hardware, systems, and software for network and system infrastructure.
• Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions.
• Perform troubleshooting analysis of network and system infrastructure and associated systems.
• Document network problems and their resolutions for future reference.
• Support administration of servers and server clusters. Manage all system backups and restoration protocols.
• Plan and support network and computing infrastructure.
• Monitor system performance and implement performance tuning.
• Manage user accounts, permissions, email, anti-virus, anti-spam.
• Oversee software and network security.
• Provide training instruction on platforms, equipment, and related applications.
• Maintain network and call routing translations in TDM switches such as DMS-100, DMS-10, Redcom, and Mitel.
• Maintain and support VoIP platforms, primarily MetaSwitch, to ensure reliable voice services.
• Manage SS7 signaling systems for call routing, number portability, and CLASS feature delivery.
• Implement and maintain E911 systems to ensure compliance with public safety.
• Perform other duties as assigned.

Skills

Networking

VoIP

SS7 signaling

E911

DMS-100

DMS-10

Redcom

Mitel

MetaSwitch

Security

Education

College diploma in computer science, computer information systems, or computer engineering

Tools

DMS-100

DMS-10

Redcom

Mitel

MetaSwitch

Job description

Alaska Communications is seeking a Systems Engineer in Juneau to design, implement, and maintain our telecommunications infrastructure, including legacy TDM systems and modern VoIP networks. You will work on DMS-100, DMS-10, Redcom, Mitel, MetaSwitch platforms and ensure reliable, secure voice services across the organization.

As part of a 24x7 team, you will perform hands-on provisioning, network management, and project delivery with strong technical grounding and disciplined work habits to