Telecommunications Analyst — Video & IP Systems (Onsite)

General Dynamics Information Technology, Inc.; Mattos (CA); On-site; USD 89,000 - 98,000; Full time

Benefits offered by this job

401K match

Health benefits

Career growth

Education support

Paid time off

Job summary

General Dynamics Information Technology, Inc. is seeking a Telecommunications Analyst to support unified communications for the FAA at the ZOA ARTCC site.

The role involves analyzing, maintaining, and installing telecommunications and video systems, with coordination of vendor services to ensure reliable operations. The ideal candidate will have 3+ years of related experience, an IT-related degree is desirable, and must meet Public Trust security requirements.

Qualifications

• Education: Technical Training, Certification(s) or Degree. Degree in IT related field desirable.
• Required Experience: 3+ years of related experience.
• Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.
• Security Clearance Level: Agency specific - Public Trust
• Required Skills and Abilities: Communication and problem solving. After hours call out - support.
• Preferred Skills: Voice and Video technologies
• Location: On Customer Site: ZOA ARTCC (FAA)

Responsibilities

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates and performs all moves and installation of telecommunications equipment.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Provides end-user training of telecommunications and video features and functionality.

Skills

Telecommunications

Telecommunication Systems

Video Systems

Education

Degree in IT related field

Job description

General Dynamics Information Technology, Inc. is seeking a Telecommunications Analyst to support unified communications for the FAA at the ZOA ARTCC site.

The role involves analyzing, maintaining, and installing telecommunications and video systems, with coordination of vendor services to ensure reliable operations. The ideal candidate will have 3+ years of related experience, an IT-related degree is desirable, and must meet Public Trust security requirements.