Telecom Systems Engineer – Video & IP Networks

General Dynamics Information Technology; Anchorage (AK); On-site; USD 81,000 - 98,000; Full time

Job summary

General Dynamics Information Technology in Anchorage, AK seeks a Telecommunications Analyst to manage and enhance telecommunications and video systems. You will support unified communications for our FAA customer, perform moves/installations, and monitor vendor services to ensure operational reliability.

Required 3+ years of related experience, with AVAYA/ZOOM proficiency, IP telephony, and PBX platforms. Onsite role with potential after-hours support and travel.

Qualifications

• Education: Technical Training, Certification(s) or Degree; Degree in IT related field desirable.
• Required Experience: 3+ years of related experience.
• Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms; IP based telephony, PBX platforms and Digital Voice Platforms.

Responsibilities

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates and performs all moves and installation of telecommunications equipment.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Provides end-user training of telecommunications and video features and functionality.

Skills

Telecommunications

Telecommunication Systems

Video Systems

Education

Degree in IT related field

Tools

AVAYA

ZOOM

IP Telephony

Job description

General Dynamics Information Technology in Anchorage, AK seeks a Telecommunications Analyst to manage and enhance telecommunications and video systems. You will support unified communications for our FAA customer, perform moves/installations, and monitor vendor services to ensure operational reliability.

Required 3+ years of related experience, with AVAYA/ZOOM proficiency, IP telephony, and PBX platforms. Onsite role with potential after-hours support and travel.