Systems Engineer I: Telecom Infra & VoIP

Alaska Communications; Anchorage (AK); On-site; USD 90,000 - 120,000; Full time

Job summary

Alaska Communications, based in Anchorage, seeks a Systems Engineer to design, implement, and maintain telecommunications infrastructure, including legacy TDM and modern VoIP networks. You will manage SS7 signaling, E911 services, and ensure secure, high-availability operation across the organization.

The role requires hands-on provisioning and maintenance across 24/7 operations, with solid technical grounding and disciplined project management.

Qualifications

• College diploma in computer science, information systems, or computer engineering.
• Relevant experience may substitute for the education requirement on a year-for-year basis.
• Up to 3 years of related work experience in telecommunications.

Responsibilities

• Install new hardware, systems, and software for network and system infrastructure.
• Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions.
• Perform troubleshooting analysis of network and system infrastructure and associated systems.
• Document network problems and their resolutions for future reference.
• Support administration of servers and server clusters. Manage backups and restore protocols.
• Plan and support network and computing infrastructure.
• Monitor system performance and implement performance tuning.
• Manage user accounts, permissions, email, anti-virus, anti-spam.
• Oversee software and network security.
• Provide training instruction on platforms and related applications.
• Maintain network and call routing translations in TDM and VoIP platforms.
• Maintain and support VoIP platforms, primarily MetaSwitch, for reliable voice services.
• Manage SS7 signaling systems for call routing, number portability, and CLASS features.
• Implement and maintain E911 systems to ensure public safety compliance.
• Perform other duties as assigned.

Skills

Network engineering

VoIP platforms

SS7 signaling

E911 systems

DMS switches

Call routing

Education

College diploma in CS/CIS/CE

Tools

MetaSwitch

TDM/SS7 infrastructure

Job description

Alaska Communications, based in Anchorage, seeks a Systems Engineer to design, implement, and maintain telecommunications infrastructure, including legacy TDM and modern VoIP networks. You will manage SS7 signaling, E911 services, and ensure secure, high-availability operation across the organization.

The role requires hands-on provisioning and maintenance across 24/7 operations, with solid technical grounding and disciplined project management.