Telecom & Video Systems Specialist

General Dynamics - IT; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness пакk

Internal mobility team dedicated to...

Professional growth opportunities incl

Cutting-edge technology you can learn

Paid vacation and holidays

Job summary

General Dynamics - IT is seeking a Telecommunications Analyst to support the FAA’s communications infrastructure on-site at ZOA ARTCC. You'll analyze, maintain, and upgrade telecom and video systems, ensuring reliability and security for critical operations.

You will monitor vendors, perform moves and installations, provide end-user training, and generate reports. Strong IP telephony, PBX, AVAYA and ZOOM skills are essential, as is the ability to work after hours when needed.

Qualifications

• Degree in IT related field desirable.
• 3+ years of related experience required.
• Telecommunications and video experience with AVAYA and ZOOM platforms; IP based telephony, PBX, digital voice platforms.
• Agency-specific security clearance: Public Trust and SECRET.
• Excellent communication and problem-solving; after-hours support.
• Voice and video technologies preferred.
• Location on customer site: ZOA ARTCC (FAA).

Responsibilities

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates and performs moves and installation of telecommunications equipment.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Provides end-user training of telecommunications and video features and functionality.

Skills

AVAYA

ZOOM

IP Telephony

PBX

Digital Voice

Education

IT-related degree desirable

Job description

General Dynamics - IT is seeking a Telecommunications Analyst to support the FAA’s communications infrastructure on-site at ZOA ARTCC. You'll analyze, maintain, and upgrade telecom and video systems, ensuring reliability and security for critical operations.

You will monitor vendors, perform moves and installations, provide end-user training, and generate reports. Strong IP telephony, PBX, AVAYA and ZOOM skills are essential, as is the ability to work after hours when needed.