Telecom Technician - Multi-Site Voice & Data Network

MemorialCare; Long Beach (CA); On-site; USD 47,000 - 54,000; Full time

Job summary

MemorialCare in Long Beach, CA is seeking a Telecom Technician to manage voice networks and telecom systems across patient, provider, and staff channels. You will coordinate moves, changes, and issue resolution while supporting the design and deployment of new voice services.

The role includes installation and maintenance of telephone and data equipment and guiding teammates on telecom apps. The technician will contribute to reliable communications within MemorialCare’s multi-site health system,

Qualifications

• 3+ years proven industry experience in a multi-site facility.
• Certifications in NEC 2400 IMX, IPX, 2000 Basic and IPK; Comdial is a plus.
• Formal training on voicemail systems (AVT Call Express or Active Voice and Televantage -ACD).

Responsibilities

• Oversee day-to-day operation of voice network and telecom systems.
• Coordinate moves, address changes, and telephone problem resolution with customers and vendors.
• Provide technical support for design and implementation of voice services.
• Install and repair telephone and data equipment.
• Maintain maintenance schedules for all equipment and justify needs for upgrades.
• Lead other technicians on telecom utilities and applications.
• Perform other duties as assigned.

Tools

NEC 2400 IMX

IPX

2000 Basic

IPK

Comdial

AVT Call Express

Active Voice

Televantage-ACD

Job description

MemorialCare in Long Beach, CA is seeking a Telecom Technician to manage voice networks and telecom systems across patient, provider, and staff channels. You will coordinate moves, changes, and issue resolution while supporting the design and deployment of new voice services.

The role includes installation and maintenance of telephone and data equipment and guiding teammates on telecom apps. The technician will contribute to reliable communications within MemorialCare’s multi-site health system,