Telecom Operator

Hackensack Meridian Health; Albuquerque (NM); On-site; USD 21,000 - 28,000; Full time

Job summary

Lovelace Health System in Albuquerque, NM is seeking an evening shift, full-time PBX Telecom Operator. The role involves receiving and transferring incoming calls, paging staff when needed, and offering after-hours information to callers while ensuring patient safety and regulatory compliance.

The position requires a High School Diploma or GED and at least six months of related telecom or PBX/call center experience, with basic computer skills.

Qualifications

• High School Diploma or GED equivalent.
• Six (6) months of related experience (Telecom, PBX Operators, or Call Center experience).
• Basic Computer Skills.

Responsibilities

• Receives and transfers incoming customer calls and provides other support services including paging staff, assisting with general information, and providing after-hour phone services.

Skills

PBX experience

Call Center

Basic Computer Skills

Education

High School Diploma or GED

Job description

Overview

Join our team as a evening shift, full-time, PBX Telecom Operator in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.


• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.


• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Health System includes six hospitals, 51 healthcare clinics, and seven outpatient therapy clinics, with 619 inpatient beds, and employs a team of more than 3,400, including more than 263 healthcare providers.

Responsibilities

Receives and transfers incoming customer calls and provides other support services including but not limited to paging staff, assisting with general information, and providing after-hour phone services. Adheres to policies, procedures, and regulations to ensure patient safety and compliance.

Qualifications

Job Requirements:

• High School Diploma or GED Equivalent


• Six (6) months of related experience. (Telecom, PBX Operators, or Call Center experience)


• Basic Computer Skills.

Job Requirements:

• High School Diploma or GED Equivalent


• Six (6) months of related experience. (Telecom, PBX Operators, or Call Center experience)


• Basic Computer Skills.

Receives and transfers incoming customer calls and provides other support services including but not limited to paging staff, assisting with general information, and providing after-hour phone services. Adheres to policies, procedures, and regulations to ensure patient safety and compliance.