Telecom Operator

Ardent; Tulsa (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

Ardent in Tulsa, OK is seeking a dedicated PBX Telecom Operator for day shift duties. You will operate an intelligent telephone console to manage hospital communications, ensuring timely handling of calls and coordination of internal messaging.

The role requires a high school diploma or GED, basic computer skills, and adherence to regulatory policies. Join a team focused on reliable patient communications and service excellence.

Qualifications

• High School diploma or GED.
• Ability to use a computer and multi-line telephone system.
• Ability to comply with regulatory requirements, guidelines, and policies.

Responsibilities

• Handle incoming, outgoing, and inter-facility calls.
• Provide various hospital communications duties and projects under supervision of the Guest Relations Manager.

Skills

Multiline telephone system

Computer literacy

Regulatory compliance

Education

High School diploma or GED

Job description

Join our team as a day shift, full-time, PBX Telecom Operator in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women's Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.

Under the direction of the Guest Relations Manager, the Telecom Operator operates an intelligent telephone console system to provide communication services for the hospital. These services include but not limited to process in-coming, out-going, and inter-facility calls, and providing various hospital communications duties and projects.

Job Requirements:

• High School diploma or GED.
• Use a computer and multi-line telephone system.
• Comply with regulatory requirements, guidelines, and policies.