Telecom Installation & Repair Technician – SECRET Clearance

People Technology And Processes

Fort Knox (KY)

On-site

USD 39,000 - 48,000

Full time

14 days+

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Job summary

People Technology And Processes is seeking an Installation & Repair Technician at Fort Knox, KY. The role requires a SECRET clearance and pays $31.79 per hour. Responsibilities include installation, testing, maintenance, and repair of ISP systems, VoIP, Avaya equipment, and related networks.

The candidate will perform diagnostics, troubleshooting, remote support, and documentation updates while maintaining safety and compliance standards.

Qualifications

Requires a high school diploma and valid driver’s license; BICSI installer 1 qualified and OSHA confined space training are preferred.
Five years of experience in maintenance, installation, testing, and repair of telecom equipment and systems.
Knowledge of Avaya and VoIP communications systems; strong organizational and communication skills.

Responsibilities

Performs administrative, O&M functions on ISP systems and equipment including switching, voicemail, TMS, VoIP programming, firewall and related systems.
Installs, tests, troubleshoots, programs, monitors, maintains, and repairs digital switching equipment and related circuits.
Performs routine preventative maintenance on switch hardware and equipment.
Resolves customer trouble calls related to voice issues.
Analyzes system failures to isolate causes and determine software/hardware factors.