Telecom Field Technician: Install, Repair & Support

Combined Public Communications; Portland (ME); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full-time position

Comprehensive benefits

Job summary

Combined Public Communications is seeking a Field Service Technician to install, maintain, and repair customers’ telecommunications systems in a correctional environment. The role requires hands-on technical work, strong problem-solving skills, and a dedication to delivering exceptional service.

You will troubleshoot issues across Windows and Mac networks, install CAT5/CAT6 cabling, and coordinate component orders while traveling as needed.

Qualifications

• High school diploma or GED required; additional technical training preferred.
• Proven experience as a telecommunications or field service technician.
• Solid understanding of telecommunications systems and components.
• Ability to interpret and work from technical drawings and schematics.
• Strong technical, analytical, and problem-solving abilities.
• Excellent communication and customer service skills.

Responsibilities

• Install, upgrade, and maintain telecommunications systems to meet customer and company requirements.
• Evaluate customer needs and recommend appropriate solutions.
• Perform routine testing to ensure systems are operating at peak performance.
• Conduct diagnostic testing and troubleshooting to identify and resolve technical issues.
• Install and terminate low-voltage cabling, including CAT5 and CAT6, keystones, and RJ45 connectors.
• Perform basic computer networking tasks across Windows and Mac environments.
• Order and replace components for various telecommunications systems and devices.
• Deliver exceptional customer service by providing clear communication and professional support.

Skills

Customer service

Networking

Troubleshooting

CAT5/CAT6 wiring

Schematics reading

Clear communication

Driver's license

Education

High school diploma or GED

Job description

Combined Public Communications is seeking a Field Service Technician to install, maintain, and repair customers’ telecommunications systems in a correctional environment. The role requires hands-on technical work, strong problem-solving skills, and a dedication to delivering exceptional service.

You will troubleshoot issues across Windows and Mac networks, install CAT5/CAT6 cabling, and coordinate component orders while traveling as needed.