Telecom Field Tech: Install, Repair & Support (Travel)

Combined Public Communications; Orono (ME); On-site; USD 42,000 - 66,000; Full time

Job summary

Combined Public Communications is seeking a Field Service Technician to install, maintain, and repair telecommunications systems, including cabling and network tasks, in a correctional environment. This full-time role requires strong technical acumen and excellent customer service.

You will troubleshoot, interpret schematics, and collaborate with teams to ensure reliable, secure communications for varied facilities, with extensive travel expectations and a valid driver's license.

Qualifications

• HS diploma or GED required; technical training preferred.
• Proven telecom/field service experience.
• Strong understanding of telecom systems and components.
• Experience with business telephone systems (Avaya, Toshiba, Panasonic, Mitel).
• Telecom cabling, networking, and troubleshooting experience.
• Ability to read and interpret drawings and schematics.
• Strong technical, analytical, and problem-solving abilities.
• Work well under pressure and manage multiple tasks.
• Excellent communication and customer service skills.
• Valid driver’s license with clean record; extensive travel.
• Must pass a background check.

Responsibilities

• Install, upgrade, and maintain telecom systems to meet requirements.
• Evaluate customer needs and recommend solutions.
• Perform routine testing to ensure peak performance.
• Diagnose and troubleshoot technical issues.
• Install and terminate low-voltage cabling (CAT5/CAT6).
• Perform basic networking tasks across Windows and Mac.
• Order and replace components for telecom systems and devices.
• Deliver exceptional customer service with clear communication.

Skills

Telecom cabling

Networking

Troubleshooting

Schematic reading

Customer service

Team collaboration

Education

High school diploma or GED

Technical training preferred

Tools

Avaya

Toshiba

Panasonic

Mitel

RJ45 connectors

CAT5/CAT6

Job description

Combined Public Communications is seeking a Field Service Technician to install, maintain, and repair telecommunications systems, including cabling and network tasks, in a correctional environment. This full-time role requires strong technical acumen and excellent customer service.

You will troubleshoot, interpret schematics, and collaborate with teams to ensure reliable, secure communications for varied facilities, with extensive travel expectations and a valid driver's license.