Telecom Field Technician - Fiber & Installations

Lumen; Selma (AL); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen, a leading telecommunications and AI-enabled connectivity provider, is hiring a Field Technician. The role supports telecommunications infrastructure and field operations, emphasizing learning mindset, problem-solving, and teamwork to deliver reliable service.

The position offers growth through onboarding, mentorship, and development programs, with a strong focus on safety, accuracy, and customer satisfaction in a dynamic, tech-driven environment.

Qualifications

• Must have strong learning agility and coachability.
• Demonstrated troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after completing training.
• Effective communication and teamwork skills.
• Ability to follow safety requirements and established procedures.
• Must be located within a reasonable commuting distance of West Chester, OH.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
• Follow established processes, safety requirements, and technical procedures to ensure quality work.
• Document activities accurately, including labeling, reporting, and maintenance records.
• Troubleshoot technical issues using logical problem-solving techniques.
• Participate in onboarding, job shadowing, systems training, and ongoing development programs.
• Collaborate with team members to share knowledge, best practices, and lessons learned.
• Manage assigned workload and responsibilities independently following training and development.
• Provide a positive customer experience through professionalism, responsiveness, and quality service.

Skills

Learning agility

Troubleshooting

Attention to detail

Organizational skills

Communication

Teamwork

Safety compliance

Local commute requirement

Education

High school diploma or equivalent

Job description

Lumen, a leading telecommunications and AI-enabled connectivity provider, is hiring a Field Technician. The role supports telecommunications infrastructure and field operations, emphasizing learning mindset, problem-solving, and teamwork to deliver reliable service.

The position offers growth through onboarding, mentorship, and development programs, with a strong focus on safety, accuracy, and customer satisfaction in a dynamic, tech-driven environment.