Field Technician I: Telecom Infrastructure & Field Ops

Lumen Technologies; Olde West Chester (OH); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle perks

Job summary

Lumen Technologies seeks a motivated Field Technician to join a collaborative team supporting telecommunications infrastructure and field operations in Ohio. The role emphasizes learning agility, problem solving, and delivering quality service.

The position offers on-site work with a strong emphasis on safety, documentation, and customer-focused outcomes. Training and mentorship are provided to develop long-term careers in field operations.

Qualifications

• High school diploma or equivalent required.
• Strong learning agility and coachability.
• Demonstrated troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after training.
• Effective communication and teamwork skills.
• Ability to follow safety requirements and procedures.
• Must reside within commuting distance of West Chester, OH.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair activities in telecommunications environments.
• Follow established processes, safety requirements, and procedures to ensure quality work.
• Document activities accurately, including labeling, reporting, and maintenance records.
• Troubleshoot technical issues using logical problem-solving techniques.
• Participate in onboarding, job shadowing, and training programs.
• Collaborate with team members to share knowledge and best practices.
• Manage assigned workload independently after training.
• Provide a positive customer experience through professionalism and quality service.

Skills

Learning agility

Troubleshooting

Attention to detail

Communication

Teamwork

Safety procedures

Independent work

Education

High school diploma

Job description

Lumen Technologies seeks a motivated Field Technician to join a collaborative team supporting telecommunications infrastructure and field operations in Ohio. The role emphasizes learning agility, problem solving, and delivering quality service.

The position offers on-site work with a strong emphasis on safety, documentation, and customer-focused outcomes. Training and mentorship are provided to develop long-term careers in field operations.