Field Technician I — Telecom Install & Troubleshooting

RiseMe; Town of Texas (WI); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking a motivated Field Technician to support telecommunications infrastructure and field operations. Ideal candidates are curious, eager to learn, and capable of problem-solving with teamwork and a strong learning mindset.

Responsibilities include installation, maintenance, and repair in telecom environments, with emphasis on safety, documentation, and professional customer interactions. Training programs and mentorship are provided to build a long-term career in field operations.

Qualifications

• High school diploma or equivalent.
• Strong learning agility and coachability.
• Demonstrated troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after completing training.
• Effective communication and teamwork skills.
• Ability to follow safety requirements and established procedures.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
• Follow established processes, safety requirements, and technical procedures to ensure quality work.
• Document activities accurately, including labeling, reporting, and maintenance records.
• Troubleshoot technical issues using logical problem-solving techniques.
• Participate in onboarding, job shadowing, systems training, and ongoing development programs.
• Collaborate with team members to share knowledge, best practices, and lessons learned.
• Manage assigned workload and responsibilities independently following training and development.
• Provide a positive customer experience through professionalism, responsiveness, and quality service.

Education

High school diploma or equivalent

Job description

Lumen is seeking a motivated Field Technician to support telecommunications infrastructure and field operations. Ideal candidates are curious, eager to learn, and capable of problem-solving with teamwork and a strong learning mindset.

Responsibilities include installation, maintenance, and repair in telecom environments, with emphasis on safety, documentation, and professional customer interactions. Training programs and mentorship are provided to build a long-term career in field operations.