Field Technician I: Telecom & Fiber Installations

RiseMe; Town of Texas (WI); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus program

On-site role

Job summary

Lumen is seeking a motivated Field Technician to support telecommunications infrastructure and field operations. This role emphasizes learning, problem solving, teamwork, and customer‑facing professionalism as you grow in a hands‑on environment.

You will perform installation, maintenance, troubleshooting, and repair activities, follow safety procedures, document work, and collaborate with mentors to develop skills in a fast‑moving AI‑driven network.

Qualifications

• Must have high school diploma or equivalent.
• Strong learning agility and coachability.
• Demonstrated troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after training.
• Effective communication and teamwork skills.
• Ability to follow safety requirements and established procedures.
• Located within reasonable commuting distance of West Chester, OH.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
• Follow established processes, safety requirements, and technical procedures to ensure quality work.
• Document activities accurately, including labeling, reporting, and maintenance records.
• Troubleshoot technical issues using logical problem-solving techniques.
• Participate in onboarding, job shadowing, systems training, and ongoing development programs.
• Collaborate with team members to share knowledge, best practices, and lessons learned.
• Manage assigned workload and responsibilities independently following training and development.
• Provide a positive customer experience through professionalism, responsiveness, and quality service.

Skills

Learning agility

Troubleshooting

Attention to detail

Communication skills

Teamwork

Safety compliance

Independent work

Education

High school diploma or equivalent

Job description

Lumen is seeking a motivated Field Technician to support telecommunications infrastructure and field operations. This role emphasizes learning, problem solving, teamwork, and customer‑facing professionalism as you grow in a hands‑on environment.

You will perform installation, maintenance, troubleshooting, and repair activities, follow safety procedures, document work, and collaborate with mentors to develop skills in a fast‑moving AI‑driven network.