Telecom Customer Experience Advocate — Growth Path

Fuse Solutions; Hicksville (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Sign-On Bonus

Management Training Program

401(k) match

Job summary

A leading telecommunications provider in Hicksville is seeking customer service representatives who are eager to enhance their communication skills. The position involves guiding customers in their telecom needs while representing a cutting-edge fiber-optic technology company. This role offers paid training, a sign-on bonus, and potential for management training. Ideal candidates should have customer service experience and a passion for helping others, ensuring customer satisfaction in the fast-paced telecom sector.

Qualifications

• Experience in Customer Service, Retail, Sales, Hospitality preferred.
• Ability to adapt to different roles within the company.
• Strong problem-solving capabilities.

Responsibilities

• Provide face-to-face customer service for clients.
• Guide potential customers in making decisions regarding telecom needs.
• Promote fiber-optic technology for enhanced internet access.

Skills

Communication Skills

Problem Solving

Willingness to Learn

Adaptability

Job description

A leading telecommunications provider in Hicksville is seeking customer service representatives who are eager to enhance their communication skills. The position involves guiding customers in their telecom needs while representing a cutting-edge fiber-optic technology company. This role offers paid training, a sign-on bonus, and potential for management training. Ideal candidates should have customer service experience and a passion for helping others, ensuring customer satisfaction in the fast-paced telecom sector.