Telecaller ( Work from home)

Naukripay; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Naukripay is seeking a Telesales Representative to generate sales and build customer relationships in the United States. You will close deals over the phone, handle inquiries, and maintain CRM records to support growth.

The role requires excellent communication, the ability to learn products quickly, and strong negotiation skills to meet sales quotas while preserving the company’s reputation.

Qualifications

• Proven experience as telesales representative or similar sales/customer service role.
• Track record of meeting sales quotas, preferably via phone.
• Ability to learn products quickly and explain them to prospects.
• Strong English proficiency and interpersonal skills.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Skills

Telesales experience

Quota attainment

Communication skills

English fluency

Customer service

Tools

CRM software

Telephone systems

Job description

Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements and skills

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints