Senior Telesales Representative

thehivecareers.co; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A growing tech company seeks a Senior Telesales Representative in Miami, FL. You will generate leads and communicate effectively with customers. Ideal candidates should have 1 to 3 years of sales experience and be fluent in English. Responsibilities include creating contact lists, improving customer scripts, and achieving sales targets. Training on products and services will be provided to ensure success in this dynamic role.

Qualifications

• 1 to 3 years of customer service or sales experience is preferred.
• Fluent in English with great communication skills in both written and verbal.
• Basic knowledge of CRM and proficiency with office programs.

Responsibilities

• Create contact lists with potential customer details.
• Help form and improve conversation scripts.
• Improve sales techniques through communication strategies.
• Work towards achieving sales targets.
• Handle customer questions or complaints.
• Compile lists of common customer inquiries.

Skills

Customer service experience

Fluent English

Communication skills

Tools

CRM systems

Office programs (Word, Excel)

Job description

About the job Senior Telesales Representative

Can you sell a product or service with ease? Are you a master of words, with the confidence to speak to customers or clients on a day-to-day basis? Is problem-solving a second nature for you? If this sounds like a role you would thrive in, we’re looking for you!

Here at Ingenuity Technologies Inc. we’re looking for a Telesales Executive who can help to generate leads, sales, and potential relationships with new customers and clients. We’re looking for a problem solver with flawless communication skills who will represent the business in a way that matches our values and tone.

You’ll be fully trained on our products and services and will work closely with our sales and further customer service team to ensure expertise in every area.

Responsibilities

Remember these are only example responsibilities for a Telesales, not every point here will be relevant for your specific Telesales role. Be sure to edit and add to these Telesales responsibilities as necessary.

• Creating contact lists with potential customers details listed.
• Helping to form and improve a script which can be used to lead conversations with customers.
• Using communication techniques in order to improve sales and leads.
• Work towards sales targets.
• Answer questions or complaints from customers.
• Collate lists of any frequent complaints or questions from customers and pass these along to the relevant departments.
• Work with sales and product teams to stay up to date on new features of our products/services.

Requirements

Remember these are draft requirements for a Telesales Executive. Not all of these will be relevant to your specific Telesales job ad. Please edit the below text to match your exact needs.

• Around 1 to 3 years of customer service or sales experience.
• Fluent in English (other languages are a bonus).
• Basic knowledge of CRM.
• Fluency with office programs (Word, Excel, etc.)
• Experience working with a wider sales team is a plus.
• Great communication skills (both written and verbal).