TechOps Systems Admin & CCTV Specialist

Hana Cloud Solutions

Carlstadt (NJ)

On-site

USD 51,500 - 87,800

Full time

14 days+
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Benefits offered by this job

Health, Dental & Vision insurance
401 (k) Retirement Plan with up to 5% match
Life Insurance and AD&D
Company provided lunch
Paid-time off (PTO)
Holiday Gift certificates
FSA and DCFSA

Job summary

Hana Cloud Solutions is seeking an IT Help Desk Support professional to assist users in resolving hardware, software, and network-related issues. This role requires a Bachelor’s Degree in Information Technology or Computer Science and includes responsibilities such as maintaining system stability and troubleshooting technical issues.

In addition to providing user support, the successful candidate will manage the design and installation of CCTV systems, ensuring compliance with best practices. The position offers competitive benefits, including health insurance and a 401(k) plan.

Qualifications

  • Proven experience as an IT Help Desk Support or similar role.
  • Strong communication and customer service skills.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Responsibilities

  • Assist users in resolving hardware, software, and network-related issues.
  • Maintain accurate records of user issues and solutions provided.
  • Manage the design and installation of CCTV systems.

Skills

Information Technology/Computer Science
Hardware and software troubleshooting
Communication skills
Customer service skills
Help desk software familiarity
Bilingual in Korean and English

Education

Bachelor's Degree in Information Technology/Computer Science

Tools

Remote desktop tools

Job description

Hana Cloud Solutions is seeking an IT Help Desk Support professional to assist users in resolving hardware, software, and network-related issues. This role requires a Bachelor’s Degree in Information Technology or Computer Science and includes responsibilities such as maintaining system stability and troubleshooting technical issues.

In addition to providing user support, the successful candidate will manage the design and installation of CCTV systems, ensuring compliance with best practices. The position offers competitive benefits, including health insurance and a 401(k) plan.

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