Technology Trainer - Law Firm Software & Training

Taft Stettinius & Hollister LLP; Denver (CO); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Flexible spending account

401K

Paid time off

Paid holidays

Bonus

Job summary

Taft Stettinius & Hollister LLP is seeking a Technology Trainer with 1–3 years of experience to plan, prepare, and deliver technology training to attorneys and staff across the firm. The role involves traveling to Taft offices for on-site sessions and delivering training via phone, web conferencing, and in person.

The ideal candidate has strong written and verbal communication skills, solid time and project management abilities, and experience with MS Office and legal software.

Qualifications

• Associate or Bachelor’s degree in a computer/technology related field or equivalent experience.
• 1–3 years of work experience as a software trainer, preferably in a law firm environment.
• Advanced MS Office experience required.
• Knowledge of legal software strongly preferred.
• Experience producing various legal documents in a legal support position desired.

Responsibilities

• Develops and maintains a thorough working knowledge of the Firm’s core software applications and computer systems.
• Prepares outlines, handouts, and presentations related to Firm software using Taft branded media.
• Delivers training via phone, web conferencing and in-person using professional delivery techniques.
• Assists Training Manager and Information Technology in planning and rollout of new software initiatives.
• Works with attorneys and staff to identify efficiencies through effective utilization of the Firm’s computer systems and identifies process improvements.
• Serves as an advanced support tier for local IT help desk staff on complex software problems and questions.
• Travels to Taft office locations to deliver on-site training as needed.
• Utilize eLearning authoring tools to create modules to educate attorneys and staff on various technology topics.

Skills

Public speaking

Writing skills

Time management

Project management

Education

Associate or Bachelor's degree in computer/tech field

Tools

MS Office

Legal software

Job description

Taft Stettinius & Hollister LLP is seeking a Technology Trainer with 1–3 years of experience to plan, prepare, and deliver technology training to attorneys and staff across the firm. The role involves traveling to Taft offices for on-site sessions and delivering training via phone, web conferencing, and in person.

The ideal candidate has strong written and verbal communication skills, solid time and project management abilities, and experience with MS Office and legal software.