Tech Trainer - Legal Software & Onsite/Online Training

Taft Stettinius & Hollister LLP; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Taft Stettinius & Hollister LLP is seeking a Technology Trainer to support our offices with training on the Firm’s technology for attorneys and staff. The role involves developing materials, delivering training via multiple channels, and assisting with rollout of new software initiatives.

The ideal candidate has 1–3 years of software training experience, preferably in a law firm, with advanced MS Office skills and knowledge of legal software. Occasional travel to Taft locations is required.

Qualifications

• Relates to technology training and curriculum development.
• 1–3 years of experience as a software trainer, preferably in a law firm environment.
• Advanced MS Office experience required.
• Knowledge of legal software strongly preferred.

Responsibilities

• Develops and maintains thorough knowledge of the Firm's core software applications and computer systems.
• Prepares outlines, handouts, and presentations related to Firm software using Taft branded media.
• Delivers training via phone, web conferencing, and in-person with professional delivery techniques.
• Assists Training Manager and IT in planning and rollout of new software initiatives.
• Works with attorneys and staff to identify efficiencies through effective use of computer systems and process improvements.
• Serves as an advanced support tier for local IT help desk on complex software problems.
• Travels to Taft office locations to deliver on-site training as needed.
• Uses eLearning authoring tools to create modules educating attorneys and staff on various technology topics.

Skills

Interpersonal skills

Public speaking

Writing

Time management

Project management

Education

Associate or Bachelor's degree in computer science/technology

Tools

MS Office

Legal software

Job description

Taft Stettinius & Hollister LLP is seeking a Technology Trainer to support our offices with training on the Firm’s technology for attorneys and staff. The role involves developing materials, delivering training via multiple channels, and assisting with rollout of new software initiatives.

The ideal candidate has 1–3 years of software training experience, preferably in a law firm, with advanced MS Office skills and knowledge of legal software. Occasional travel to Taft locations is required.