Technology Systems Specialist - Guest & Department Support

10000 Sanford; United States; On-site; USD 30,000 - 48,000; Full time

Job summary

Sanford Health is seeking an on-site technology support professional to assist guests, team members and patients with device troubleshooting and setup. You will work across clinical and non-clinical departments to resolve issues while upholding Sanford technology standards.

The role requires a strong customer-service mindset, attention to detail, and the ability to communicate across generations and roles. A valid driver's license and an associate degree in a computer-related field are preferred.

Qualifications

• Associate degree preferred.
• Must maintain a valid driver\'s license.
• Sanford is an EEO/AA Employer. If you are disabled and need accommodation, call 1-877-949-5678 or email [e-mail].

Responsibilities

• Interact with customers (team members, patients, families and guests) to troubleshoot devices and provide guidance.
• Replace company-owned devices when necessary and assist with setup and deployment.
• Share best practices and productivity tips; communicate across departments and shifts to meet technology needs.

Skills

Customer service skills

Attention to detail

Self-motivated

Education

Associate's degree in computer related field

Job description

Sanford Health is seeking an on-site technology support professional to assist guests, team members and patients with device troubleshooting and setup. You will work across clinical and non-clinical departments to resolve issues while upholding Sanford technology standards.

The role requires a strong customer-service mindset, attention to detail, and the ability to communicate across generations and roles. A valid driver's license and an associate degree in a computer-related field are preferred.