Clinical Applications Support Analyst — Drive Clinical IT Impact

sanford; Sioux Falls (SD); On-site; USD 54,000 - 86,000; Full time

Job summary

Sanford Health in Sioux Falls, SD, is seeking a clinical information technology professional to support and enhance IT workflows within patient care. You will gather, analyze, design, develop, test, and maintain applications that underpin clinical practice, and use data to inform decisions and outcomes.

Responsibilities include researching workflow improvements, creating and analyzing reports from multiple sources, and delivering high-level customer service while contributing to a collaborative

Qualifications

• Associates Degree in a clinical field or 3+ years of clinical experience preferred.
• Previous IT experience is preferred.
• Licensure/registration/certification in a clinical field within Sanford's footprint as applicable.
• IT certification should be obtained within six months of hire and completed within three attempts.
• EPIC application certification and truth should be obtained within six months of hire date.

Responsibilities

• Research, analyze and make recommendations for application workflow improvements and create and analyze reports using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Possess strong problem solving and critical thinking skills, time management and prioritization skills.
• Training presentation techniques and skills; proficient verbal and written communication; proficient in Microsoft Office.
• Demonstrate adaptability and willingness to maintain current knowledge in clinical IT practice.

Skills

Clinical workflow analysis

Customer service

IT knowledge

Microsoft Office

Education

Associates degree in clinical field

Tools

Microsoft Office

EPIC

Job description

Sanford Health in Sioux Falls, SD, is seeking a clinical information technology professional to support and enhance IT workflows within patient care. You will gather, analyze, design, develop, test, and maintain applications that underpin clinical practice, and use data to inform decisions and outcomes.

Responsibilities include researching workflow improvements, creating and analyzing reports from multiple sources, and delivering high-level customer service while contributing to a collaborative