Clinical Applications Support Analyst - Ambulatory

sanford; Sioux Falls (SD); On-site; USD 54,000 - 86,000; Full time

Job summary

Sanford Health in Sioux Falls, SD, is seeking a clinical information technology professional to support and enhance IT workflows within patient care. You will gather, analyze, design, develop, test, and maintain applications that underpin clinical practice, and use data to inform decisions and outcomes.

Responsibilities include researching workflow improvements, creating and analyzing reports from multiple sources, and delivering high-level customer service while contributing to a collaborative

Qualifications

• Associates Degree in a clinical field or 3+ years of clinical experience preferred.
• Previous IT experience is preferred.
• Licensure/registration/certification in a clinical field within Sanford's footprint as applicable.
• IT certification should be obtained within six months of hire and completed within three attempts.
• EPIC application certification and truth should be obtained within six months of hire date.

Responsibilities

• Research, analyze and make recommendations for application workflow improvements and create and analyze reports using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Possess strong problem solving and critical thinking skills, time management and prioritization skills.
• Training presentation techniques and skills; proficient verbal and written communication; proficient in Microsoft Office.
• Demonstrate adaptability and willingness to maintain current knowledge in clinical IT practice.

Skills

Clinical workflow analysis

Customer service

IT knowledge

Microsoft Office

Education

Associates degree in clinical field

Tools

Microsoft Office

EPIC

Job description

Sanford Health

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

Day (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $26.00 - $41.50

Pay starts at $26 and increases according to years of applicable experience.

Union Position:

No

Department Details

Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes.

Job Description

Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.

Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills.

Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.

Previous experience in Information Technology is preferred.

Depending upon location, be licensed/registered/certified in a clinical field within Sanford's footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing.

Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].