Technology Support Technician (Level I/II)

Downingtown Area School District; Downingtown (Chester County); In loco; USD 38.000 - 42.000; Tempo pieno

Descrizione del lavoro

Downingtown Area School District is hiring Technology Support Technicians (Levels I & II) to join the Technology Division. The role supports students and staff with end-user tech, installs and configures devices, and troubleshoots hardware, software, and networks.

Level I requires an associate degree or equivalent, with A+ certification due within 6 months; Level II adds additional certifications. Evening/weekend availability is required.

Competenze

• Associate's degree or equivalent in IT or related field.
• Must obtain CompTIA A+ within 6 months of employment.
• Vendor certifications to be obtained within 1 month.
• Valid PA driver's license required.
• Must pass federal/state background checks and school requirements.
• Adhere to all employment codes and policies.

Mansioni

• Supports students, teachers, and staff with end-user support and training.
• Troubleshoots hardware, software, and network problems district-wide.
• Delivers, configures, and installs desktops, laptops, tablets, printers, and peripherals.
• Installs software per district procedures and licenses.
• Maintains documentation and supports ongoing departmental projects.

Conoscenze

Strong problem solving

Customer service

Effective communication

Formazione

Associate's Degree in Information Technology or related field of study or equivalent knowledge

Current CompTIA A+ certification must be obtained within 6 months after employment

Vendor relevant certification(s) to be obtained within 1 month after employment

Valid PA Driver's License

Compliance with federal/state background and criminal record checks

Adherence to local, state, federal, and school code requirements

Descrizione del lavoro

Downingtown Area School District is hiring Technology Support Technicians (Levels I & II) to join the Technology Division. The role supports students and staff with end-user tech, installs and configures devices, and troubleshoots hardware, software, and networks.

Level I requires an associate degree or equivalent, with A+ certification due within 6 months; Level II adds additional certifications. Evening/weekend availability is required.