Technology Support Technician II: Elevate IT & Class Tech

Young World Physical Education; United States; On-site; USD 38,633 - 47,977; Full time

Job summary

An educational institution is seeking a Technology Support Technician II to offer hardware and software support, manage various technology systems like VOIP, and assist in training other technicians. The ideal candidate will have an associate degree, A+ certification, strong communication skills, and the ability to solve technical issues. This full-time position offers a salary range of $3,461.76 to $4,299.08 per month and requires excellent customer service skills.

Qualifications

• Associate degree in computer science or IT-related field.
• A+ certification required.
• Ability to communicate effectively with all users.

Responsibilities

• Provide hardware/software support to users.
• Manage VOIP and other technology systems.
• Assist in training other technicians.

Skills

Problem-solving skills

Effective communication

Knowledge of A/V components

Proficient in MDM tools

Experience with network issues

Familiarity with security awareness

Education

Associate degree in computer science or IT-related field

A+ certification

Tools

MDM tools like Moysle

Various presentation equipment

Job description

An educational institution is seeking a Technology Support Technician II to offer hardware and software support, manage various technology systems like VOIP, and assist in training other technicians. The ideal candidate will have an associate degree, A+ certification, strong communication skills, and the ability to solve technical issues. This full-time position offers a salary range of $3,461.76 to $4,299.08 per month and requires excellent customer service skills.