IT Technician II - Client Support & Network Troubleshooter

TeamLogic IT Richmond; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Career Growth Opportunities

Job summary

Join a dynamic and fast-paced environment where you will be part of a dedicated team focused on delivering exceptional IT support. As an IT Technician, you will play a crucial role in ensuring system functionality and user satisfaction. Your responsibilities will include responding to support requests, provisioning systems for new hires, and maintaining hardware and software across various platforms. This innovative firm values collaboration and offers opportunities for career growth, making it an ideal place for those eager to advance their skills in a supportive atmosphere. If you are passionate about technology and enjoy solving challenges, this role is perfect for you.

Qualifications

• 3+ years of experience in IT support with strong problem-solving skills.
• Knowledge of Active Directory and Office 365 administration is essential.

Responsibilities

• Provide timely support for IT service desk requests via multiple channels.
• Install and configure hardware/software and perform preventative maintenance.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Active Directory

Office 365 Administration

Networking Knowledge

Education

College diploma or university degree in Computer Science

3 years equivalent work experience

Tools

Windows 7

Windows 10

Server 2008

Server 2012

Server 2016

Mac OS

Job description

Join a dynamic and fast-paced environment where you will be part of a dedicated team focused on delivering exceptional IT support. As an IT Technician, you will play a crucial role in ensuring system functionality and user satisfaction. Your responsibilities will include responding to support requests, provisioning systems for new hires, and maintaining hardware and software across various platforms. This innovative firm values collaboration and offers opportunities for career growth, making it an ideal place for those eager to advance their skills in a supportive atmosphere. If you are passionate about technology and enjoy solving challenges, this role is perfect for you.