Learning Space IT Technician I

VILLANOVA UNIVERSITY; Villanova (Delaware County); On-site; USD 12,785 - 18,210; Part time

Job summary

A prominent university seeks an Information Technology Technician I for Learning Space Support. Ideal candidates are adept in customer service and possess strong communication skills. Responsibilities include providing audiovisual assistance to faculty, diagnosing hardware/software issues, and ensuring smooth classroom operations. This is a student position ideal for those interested in gaining technical expertise and professional experience. The role offers flexible hours and a competitive wage of $11.25 per hour.

Qualifications

• Preferred candidates will possess strong communication skills, especially in customer service contexts.
• Candidates should have good problem-solving abilities and adaptability.
• Experience with various multimedia equipment and technical support will be beneficial.

Responsibilities

• Provide audiovisual assistance for professors and presenters.
• Respond to hotline inquiries with immediate support.
• Collaborate with staff to deliver technical support.
• Diagnose and resolve hardware/software malfunctions.

Skills

Excellent written and oral communication skills

Excellent interpersonal skills

Working knowledge of multimedia equipment operation

Well-developed problem-solving skills

High degree of adaptability

Working knowledge of Windows, macOS, Zoom/Teams, Microsoft 365

Knowledge of HTML5

Job description

A prominent university seeks an Information Technology Technician I for Learning Space Support. Ideal candidates are adept in customer service and possess strong communication skills. Responsibilities include providing audiovisual assistance to faculty, diagnosing hardware/software issues, and ensuring smooth classroom operations. This is a student position ideal for those interested in gaining technical expertise and professional experience. The role offers flexible hours and a competitive wage of $11.25 per hour.