Technology Support Specialist II - Classroom IT Systems

Colorado Mountain College; Leadville (CO); On-site; USD 77,563 - 86,195; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Tuition reimbursement

Annual & sick time

Job summary

A prominent educational institution in Leadville, Colorado is seeking a Technology Support Specialist II to provide technical expertise in supporting personal computers and classroom technology. The role involves training staff and students, troubleshooting hardware/software issues, and managing devices within an academic environment. Ideal candidates will have experience in PC/Mac support, instructional hardware/software, and possess strong communication skills. Competitive salary and comprehensive benefits are offered.

Qualifications

• Bilingual (English/Spanish) or conversational language abilities preferred.
• Ability to supervise part-time employees and work-study students.
• Experience managing the Windows 10 OS.

Responsibilities

• Provide technical expertise in supporting PCs, Apple devices, and classroom technology.
• Train and support students, faculty, and staff on instructional technology.
• Expedite resolutions to technology incidents quickly and effectively.

Skills

Strong written and oral communication skills in English

Strong customer service skills

Advanced knowledge of instructional hardware and software

Advanced knowledge of PC, macOS, and mobile device environments

Knowledge of computer networking

Ability to work effectively as a team member

Education

High School Diploma/GED

Associate's Degree from an accredited institution

Bachelor's Degree from an accredited institution in computer science or related IT field

Tools

CompTIA A+

Jamf Pro

Windows 10

Microsoft AD DS

SCCM

Job description

A prominent educational institution in Leadville, Colorado is seeking a Technology Support Specialist II to provide technical expertise in supporting personal computers and classroom technology. The role involves training staff and students, troubleshooting hardware/software issues, and managing devices within an academic environment. Ideal candidates will have experience in PC/Mac support, instructional hardware/software, and possess strong communication skills. Competitive salary and comprehensive benefits are offered.