Technology Specialist: IT Service & API Operations

Expedite Talent Solutions; Hartford (CT); On-site; USD 110,000 - 170,000; Full time

Job summary

Expedite Talent Solutions in Hartford, CT, seeks a Technology Specialist - IT Service, Support and Operations for Insurance Claims & Policy Administration. Based in Hartford, this role centers on API products, integrations, and ensuring reliable service delivery across projects.

You will elicit and document requirements, write user stories and acceptance criteria, develop testing plans with QA, and support onboarding of internal teams.

Qualifications

• 8–10 years of experience in API product development and integrations.
• Strong written and verbal communication with stakeholders.
• Experience with REST APIs, endpoints, status codes, and authentication.

Responsibilities

• Write user stories and acceptance criteria for development and QA.
• Develop testing plans for new integrations and major releases.
• Support onboarding of internal teams.
• Coordinate across multiple projects and stakeholders.

Skills

REST APIs

Requirements gathering

Stakeholder communication

Documentation

Testing planning

Job description

Expedite Talent Solutions in Hartford, CT, seeks a Technology Specialist - IT Service, Support and Operations for Insurance Claims & Policy Administration. Based in Hartford, this role centers on API products, integrations, and ensuring reliable service delivery across projects.

You will elicit and document requirements, write user stories and acceptance criteria, develop testing plans with QA, and support onboarding of internal teams.