Technology Specialist - IT Service, Support and Operations | Insurance | Claims & Policy Admini[...]

Expedite Talent Solutions; Hartford (CT); On-site; USD 110,000 - 170,000; Full time

Job summary

Expedite Talent Solutions in Hartford, CT, seeks a Technology Specialist - IT Service, Support and Operations for Insurance Claims & Policy Administration. Based in Hartford, this role centers on API products, integrations, and ensuring reliable service delivery across projects.

You will elicit and document requirements, write user stories and acceptance criteria, develop testing plans with QA, and support onboarding of internal teams.

Qualifications

• 8–10 years of experience in API product development and integrations.
• Strong written and verbal communication with stakeholders.
• Experience with REST APIs, endpoints, status codes, and authentication.

Responsibilities

• Write user stories and acceptance criteria for development and QA.
• Develop testing plans for new integrations and major releases.
• Support onboarding of internal teams.
• Coordinate across multiple projects and stakeholders.

Skills

REST APIs

Requirements gathering

Stakeholder communication

Documentation

Testing planning

Job description

Description: Job Title* Technology Specialist - IT Service, Support and Operations | Insurance | Claims & Policy Administration

Work Location HartfordCT6106

Vendor Rate* ***/hr

Contract duration (in months)* 12

Job Details:

Nice to have skills (Top 2 only)

• Elicit, document, and maintain business and functional requirements for API products, including

new builds, enhancements, and integrations oe.g., API specifications, data contracts, mappings, and

specific integration documentation Write clear user stories and acceptance criteria for development

and QA team members to oDevelop testing plans in conjunction with QA team members for new

integrations and major releases with support in validating any business logic

• Support onboarding of internal

Detailed Job Description:

Demonstrated understanding of REST APIs, including endpoints, payloads, status codes, and authentication any experience working with REST APIs would be highly valuableDetailoriented with the ability to support in the management and evolution of multiple projects at once Strong verbal and written communication skills with the demonstrated ability to communicate with a wide array of stakeholders and translate technical concepts for business audiences and vice versa Strong organizational skills

Minimum years of experience*: 8-10 years

Certifications Needed: No

Interview Process (Is face to face required?)

Yes

Custom Fields:

Name: Intake Call Requested

Value: true

Name: Intake Call Completed

Value: true