Technology Specialist - IT Service, Support and Operations | Insurance | Insurance - ALL

Expedite Talent Solutions; Hartford (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Expedite Talent Solutions is seeking a Technology Specialist to lead IT service, support and operations inside Hartford. You will elicit and document business and functional requirements for API products, including integrations and data mappings, and craft clear user stories for developers and QA teams.

The role requires deep knowledge of REST APIs, strong communication with stakeholders, and the ability to manage multiple projects with precision in a fast-paced insurance IT environment.

Qualifications

• 8–10 years of experience in API product development and IT service operations.
• Experience with REST APIs, endpoints, payloads, status codes, and authentication.
• Ability to write user stories and acceptance criteria for development and QA teams.
• Detail oriented with ability to manage multiple projects and stakeholder communication.

Responsibilities

• Elicit, document, and maintain business and functional requirements for API products.
• Develop testing plans with QA for new integrations and major releases.
• Support onboarding of internal stakeholders.

Skills

API requirements

User stories

Job description

Description: Job Title* Technology Specialist - IT Service, Support and Operations | Insurance | Insurance - ALL

Work Location : HartfordCT6160

Vendor Rate* ***

Contract duration (in months)* 12

Job Details:

Nice to have skills (Top 2 only)

• Elicit, document, and maintain business and functional requirements for API products, including new builds, enhancements, and integrations oe.g., API specifications, data contracts, mappings, and specific integration documentation Write clear user stories and acceptance criteria for development and QA team members to oDevelop testing plans in conjunction with QA team members for new integrations and major releases with support in validating any business logic
• Support onboarding of internal

Detailed Job Description:

Demonstrated understanding of REST APIs, including endpoints, payloads, status codes, and authentication any experience working with REST APIs would be highly valuable Detail oriented with the ability to support in the management and evolution of multiple projects at once Strong verbal and written communication skills with the demonstrated ability to communicate with a wide array of stakeholders and translate technical concepts for business audiences and vice versa Strong organizational skills Proact

Minimum years of experience*: 8-10 years

Certifications Needed: No

Interview Process (Is face to face required?): Yes