Technology Resilience Project Coordinator – Disaster Recovery & IT Operations

Axiom Path, Inc.; Florida; On-site; USD 70,000 - 100,000; Full time

Job summary

Axiom Path, Inc. is helping a global financial services institution strengthen technology resilience and disaster recovery readiness from its Charlotte, NC operations.

This 12-month hybrid contract role focuses on coordinating cross-functional IT initiatives, governance, and reporting for executive audiences. You'll collaborate with infrastructure, cloud, application, database, cybersecurity, and production support teams, delivering clear actionables and polished presentations for management.

Qualifications

• 3–5 years of experience in technical project coordination, IT operations, infrastructure support, production support, disaster recovery, application support, or technology program management.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
• Working knowledge of enterprise technology environments, including servers, networking, databases, storage, cloud platforms, and backup/recovery technologies.
• Ability to participate meaningfully in technical conversations and translate discussions into actionable project deliverables.
• Experience coordinating technical initiatives involving multiple engineering, infrastructure, or operational support teams.
• Strong Microsoft PowerPoint skills, including the ability to develop concise, professional presentations for executive audiences.
• Proficiency in Microsoft Excel, operational reporting, data analysis, and project tracking.
• Experience with ServiceNow reporting, dashboards, workflow management, or operational metrics.
• Understanding of incident management, problem management, disaster recovery, or technology resilience processes.
• Strong organizational skills with the ability to manage competing priorities, deadlines, and stakeholder expectations.
• Excellent written and verbal communication skills, particularly when translating technical subjects for nontechnical audiences.
• Detail-oriented, proactive, and comfortable working across technical and business functions.

Responsibilities

• Coordinate technology resilience and disaster recovery initiatives involving infrastructure, cloud, application, database, and production support teams.
• Organize disaster recovery exercises, monitor testing schedules, track recovery gaps, and coordinate follow-up activities.
• Maintain project plans, milestones, action items, risks, dependencies, and deliverables across multiple technology workstreams.
• Participate in technical discussions to capture operational challenges, identify unresolved issues, and communicate required actions.
• Support major incident reviews, root cause investigations, and remediation tracking to strengthen operational stability.
• Develop polished, executive-level PowerPoint presentations that communicate technical findings, recovery readiness, operational risks, and program progress.
• Build and maintain ServiceNow dashboards, operational reports, and performance metrics to support program oversight.
• Translate complex technical information into clear summaries and recommendations for senior management and governance committees.
• Partner with technical stakeholders to improve documentation, standardize processes, and establish repeatable operational practices.
• Identify opportunities to streamline reporting, improve workflows, and introduce automation across technology resilience activities.

Skills

PowerPoint

Excel

Data analysis

Project coordination

Stakeholder management

IT operations

Incident management

Communication

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or related discipline

Tools

ServiceNow

Job description

Technology Resilience Project Coordinator – Disaster Recovery & IT Operations

Charlotte, United States | Posted on 10/14/2026

Axiom Path is an AI-first recruiting and staffing firm delivering RPO, MSP, and direct-hire solutions to enterprise clients across the U.S. Our team of experienced recruiters, supported by purpose-built automation, moves faster and communicates better so clients get qualified talent sooner and candidates get a clear, responsive process from first contact to start date.

Job Description

Be Part Of A High-Performing Team

Join the technology operations organization of a leading global financial services institution focused on strengthening the reliability, availability, and recoverability of critical enterprise systems. This team supports technology resilience initiatives across infrastructure, cloud platforms, enterprise applications, databases, and production environments.

Working alongside technical specialists, engineering teams, and operational leadership, this position helps improve disaster recovery readiness, strengthen incident management practices, and establish consistent technology governance. The environment requires someone who can bridge technical discussions and business priorities while contributing to the continued development of an enterprise-wide resilience program.

What's In Store For You

Location: Charlotte, NC – Hybrid.

Engagement: W2 only (no C2C/1099).

Contract: 12-month assignment.

Opportunity to support enterprise technology resilience and disaster recovery initiatives within a global financial services environment.

Collaborate with infrastructure, cloud, application, database, cybersecurity, and production support teams.

Gain exposure to enterprise incident management, recovery planning, technology governance, and executive reporting.

Contribute to improvements in operational processes, reporting automation, and technology resilience practices.

How You Will Make An Impact

Coordinate technology resilience and disaster recovery initiatives involving infrastructure, cloud, application, database, and production support teams.

Organize disaster recovery exercises, monitor testing schedules, track recovery gaps, and coordinate follow-up activities.

Maintain project plans, milestones, action items, risks, dependencies, and deliverables across multiple technology workstreams.

Participate in technical discussions to capture operational challenges, identify unresolved issues, and communicate required actions.

Support major incident reviews, root cause investigations, and remediation tracking to strengthen operational stability.

Develop polished, executive-level PowerPoint presentations that communicate technical findings, recovery readiness, operational risks, and program progress.

Build and maintain ServiceNow dashboards, operational reports, and performance metrics to support program oversight.

Translate complex technical information into clear summaries and recommendations for senior management and governance committees.

Partner with technical stakeholders to improve documentation, standardize processes, and establish repeatable operational practices.

Identify opportunities to streamline reporting, improve workflows, and introduce automation across technology resilience activities.

Requirements

Do You Bring Proven Success in Technical Project Coordination and IT Operations?

3–5 years of experience in technical project coordination, IT operations, infrastructure support, production support, disaster recovery, application support, or technology program management.

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.

Working knowledge of enterprise technology environments, including servers, networking, databases, storage, cloud platforms, and backup/recovery technologies.

Ability to participate meaningfully in technical conversations and translate discussions into actionable project deliverables.

Experience coordinating technical initiatives involving multiple engineering, infrastructure, or operational support teams.

Strong Microsoft PowerPoint skills, including the ability to develop concise, professional presentations for executive audiences.

Proficiency in Microsoft Excel, operational reporting, data analysis, and project tracking.

Experience with ServiceNow reporting, dashboards, workflow management, or operational metrics.

Understanding of incident management, problem management, disaster recovery, or technology resilience processes.

Strong organizational skills with the ability to manage competing priorities, deadlines, and stakeholder expectations.

Excellent written and verbal communication skills, particularly when translating technical subjects for nontechnical audiences.

Detail-oriented, proactive, and comfortable working across technical and business functions.