Technology Operations & Security Specialist

Mission Essential; New Albany (OH); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Mission Essential is seeking a Technology Operations Specialist in a hybrid New Albany, OH role. The position supports end-user services, cloud administration (Microsoft 365, Entra ID, Teams, SharePoint), and endpoint management across Windows, macOS, iOS, and Android.

The ideal candidate brings strong IT operations experience, scripting ability, and a security-focused mindset. You will work within a collaborative IT team, handling onboarding/offboarding, device configuration, documentation, and

Qualifications

• Associate degree in Information Technology or related field or equivalent experience.
• Experience administering Microsoft 365 environments and Azure services.
• Demonstrated ability to support Windows, macOS, iOS, and Android devices.
• Familiarity with security monitoring and endpoint management practices.

Responsibilities

• Provide Tier 1-3 end-user support for on-site and remote employees.
• Configure, deploy, and maintain desktops, laptops, and mobile devices.
• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
• Manage Azure subscriptions, resource groups, and identity services.
• Support security operations, patch management, and incident response activities.

Skills

End-User Support

Tier 1-3 Support

Cloud Administration

Microsoft 365

Azure Administration

Intune Management

Endpoint Management

Security Monitoring

PowerShell Scripting

Documentation Skills

Education

Associate degree IT

Tools

PowerShell

Microsoft 365

Azure

Intune

Job description

Mission Essential is seeking a Technology Operations Specialist in a hybrid New Albany, OH role. The position supports end-user services, cloud administration (Microsoft 365, Entra ID, Teams, SharePoint), and endpoint management across Windows, macOS, iOS, and Android.

The ideal candidate brings strong IT operations experience, scripting ability, and a security-focused mindset. You will work within a collaborative IT team, handling onboarding/offboarding, device configuration, documentation, and