Technology Operations Analyst 3

Kelly Services; Irving (TX); Hybrid; USD 79,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Motion Recruitment Partners is seeking a Technology Operations Analyst for a hybrid role across Irving, TX, with opportunities in Chandler, AZ, Charlotte, NC or Columbus, OH. The position is a long-term contract (12 months+) that includes a competitive benefit package and W2 employment.

The candidate will provision access, troubleshoot technical issues, and collaborate with DBA and application teams in a fast-paced environment, with on-call rotations as needed.

Qualifications

• 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of: work, training, military, education.
• At least 2+ years’ experience provisioning access on Oracle, SQL, Teradata, PostgreSQL, Yugabyte or DB2.
• Ticketing system experience (Service Now, ART, Remedy, Pac2000, or other) in a customer service focused environment.
• Demonstrated experience troubleshooting technical issues.
• Fast learner, adaptable in a fast-paced, dynamic environment.
• May participate in on-call rotations and requires use of personal cell phone.

Responsibilities

• Consult on or participate in moderately complex initiatives within Technology Operations and contribute to large-scale planning.
• Review and analyze Technology Operations challenges requiring in-depth evaluation of factors.
• Contribute to resolution of moderately complex issues and ensure deliverables comply with policies and requirements.
• Collaborate with client personnel in Technology Operations.
• Provision access to end users for various Lines of Business.
• Work closely with Database Administrators and Application groups to determine access levels.
• Reside in the Security teams.

Skills

Technology Operations

Access provisioning

Ticketing systems

Troubleshooting

Adaptability

On-call rotations

Tools

Oracle

SQL

Teradata

PostgreSQL

Yugabyte

DB2

Job description

$38.22 - $43.06

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Technology Operations Analyst in Irving, TX, Chandler AZ, Charlotte NC or Columbus OH(Hybrid). W2

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially.

• competitive benefit package

Contract Duration: 12 Months +

Required Skills & Experience

• 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

• At least 2+ years’ experience provisioning access (i.e. Creating Users, Deleting Users, Granting Privileges) on one or more of the following platforms: Oracle, SQL, Teradata, PostgreSQL, Yugabyte or DB2.

• Ticketing System experience (Service Now, ART, Remedy, Pac2000, or other) as well as experience working in a customer service focused environment.

• Demonstrated experience troubleshooting technical issues.

• Fast learner who is adaptable and flexible in the face of changing and challenging demands in a fast-paced, dynamic environment.

• Will require use of personal cell phone and may participate in teams on call rotations as need.

Desired Skills & Experience

• MS Excel proficiency

What You Will Be Doing

• Consult on or participate in moderately complex initiatives and deliverables within Technology Operations and contribute to large-scale planning related to Technology Operations deliverables.

• Review and analyze moderately complex Technology Operations challenges that require an in-depth evaluation of variable factors.

• Contribute to the resolution of moderately complex issues and consult with others to meet Technology Operations deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.

• Collaborate with client personnel in Technology Operations.

• Responsible for provisioning access to end users for various LOB's within the company.

• Work very closely with the Database Administrators and Application groups to determining the level of access people require.

• Reside in the Security teams.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.