Technology Operations Analyst 3

Motion Recruitment; Irving (TX); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Motion Recruitment is seeking a Technology Operations Analyst for a major Financial Services company with hybrid work options across Irving, TX and other locations. This long-term contract (12 months+) includes competitive benefits and exposure to enterprise systems.

Responsibilities include provisioning user access on Oracle, SQL, Teradata, PostgreSQL, Yugabyte or DB2; handling tickets in ServiceNow or Remedy; collaborating with DBAs and Application teams; and participating in on-call rotations

Qualifications

• 4+ years of Technology Operations experience or equivalent demonstrated through work, training, military, or education.
• At least 2+ years’ experience provisioning access on Oracle, SQL, Teradata, PostgreSQL, Yugabyte or DB2.
• Ticketing system experience (Service Now, ART, Remedy, Pac2000, or similar) in a customer-service focused environment.
• Demonstrated experience troubleshooting technical issues.
• Fast learner who is adaptable in a fast-paced environment.
• Willingness to participate in on-call rotations and use of personal cell phone.

Responsibilities

• Consult on or participate in moderately complex initiatives within Technology Operations.
• Review and analyze Technology Operations challenges requiring evaluation of multiple factors.
• Collaborate with client personnel and approve access provisioning for various business lines.
• Coordinate with Database Administrators and Application teams to determine access levels.
• Support security governance and compliance in day-to-day operations.

Skills

Access provisioning

Troubleshooting

Customer service

On-call rotations

Fast learner

Collaboration

Tools

ServiceNow

Remedy

Pac2000

ART

Oracle

SQL

Teradata

PostgreSQL

Yugabyte

DB2

Job description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Technology Operations Analyst in Irving, TX, Chandler AZ, Charlotte NC or Columbus OH(Hybrid). W2

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months +

Required Skills & Experience

• 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
• At least 2+ years’ experience provisioning access (i.e. Creating Users, Deleting Users, Granting Privileges) on one or more of the following platforms: Oracle, SQL, Teradata, PostgreSQL, Yugabyte or DB2.
• Ticketing System experience (Service Now, ART, Remedy, Pac2000, or other) as well as experience working in a customer service focused environment.
• Demonstrated experience troubleshooting technical issues.
• Fast learner who is adaptable and flexible in the face of changing and challenging demands in a fast-paced, dynamic environment.
• Will require use of personal cell phone and may participate in teams on call rotations as need.

Desired Skills & Experience

• MS Excel proficiency

What You Will Be Doing

• Consult on or participate in moderately complex initiatives and deliverables within Technology Operations and contribute to large-scale planning related to Technology Operations deliverables.
• Review and analyze moderately complex Technology Operations challenges that require an in-depth evaluation of variable factors.
• Contribute to the resolution of moderately complex issues and consult with others to meet Technology Operations deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.
• Collaborate with client personnel in Technology Operations.
• Responsible for provisioning access to end users for various LOB's within the company.
• Work very closely with the Database Administrators and Application groups to determining the level of access people require.
• Reside in the Security teams.

Posted By: Natalie DeWitt