Technology Integration Specialist

Viability, Inc.; Holyoke (MA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Job summary

Viability, Inc. in Holyoke, MA is looking for a dedicated Technology Integration Specialist 2. In this people-focused position, you will lead training efforts for innovative virtual reality programs aimed at empowering individuals with disabilities. Responsibilities include delivering engaging training sessions, supporting staff, and monitoring participant progress.

The ideal candidate possesses a bachelor's degree in a relevant field and has a passion for technology and workforce development. Benefits include health insurance, tuition reimbursement, and generous paid time off.

Qualifications

• Passionate about technology and workforce development.
• Comfortable presenting and training diverse groups.
• A valid driver's license and reliable transportation are required.

Responsibilities

• Deliver virtual reality‑based training and employment skill development.
• Provide tech support to staff and program teams.
• Develop and manage training schedules.

Skills

Technology Adoption

Training & Development

Communication Skills

Organizational Skills

Relationship Building

Education

Bachelor’s degree in Education, Human Services, Information Technology, or related field

Tools

VR Software Applications

iPads

Virtual Reality Headsets

Job description

Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

$500 Sign On Bonus ($250 at the completion of the first week of training and $250 after successful completion of first 90 days)

Position: Technology Integration Specialist 2

Location: Holyoke, MA

Hours: 40 Hours per week; Monday-Friday 8:30am-4:30pm with flexibility

Rate of Pay: $24.76 Per Hour

Summary

Join Viability as a Technology Integration Specialist and help transform employment services through innovative virtual reality technology. In this dynamic, people‑focused role, you will lead training and support efforts for Project (VR)², Viability’s immersive virtual reality program designed to build employment skills and expand opportunities for individuals with disabilities. As a Technology Integration Specialist, you will facilitate engaging learning experiences, train staff and program participants, monitor member progress, and provide person‑centered support. You will coordinate schedules, evaluate outcomes, and collaborate with internal and external stakeholders to ensure successful program implementation and growth. This is not a traditional IT position. You'll spend your time working directly with people, delivering hands‑on training, promoting technology adoption, and helping shape a cutting‑edge program that is redefining how employment services are delivered.

Key Responsibilities

• Deliver virtual reality‑based training and employment skill development activities.
• Provide technology support and guidance to members, staff, and program teams.
• Develop and manage training schedules and program activities.
• Monitor and document participant progress and outcomes.
• Provide person‑centered services that support individual employment goals.
• Build and maintain positive relationships with members, staff, employers, and community partners.
• Promote awareness, education, and advocacy related to technology‑assisted employment services.
• Support the ongoing growth and success of Project (VR)² and related initiatives.

Ideal Candidate

• Bachelor’s degree in Education, Human Services, Rehabilitation, Information Technology, Training & Development, or a related field required.
• Passionate about technology, workforce development, and helping others succeed.
• Comfortable presenting, training, and engaging with diverse groups.
• Strong organizational, communication, and relationship‑building skills.
• Able to work independently while collaborating effectively with teams and stakeholders.
• Interested in innovative approaches to employment services and disability inclusion.
• Valid driver's license and reliable transportation required. Must be able to travel regularly between multiple Viability program locations for on‑site training, support, and program services.
• Demonstrates working knowledge of virtual reality headsets, tablets (including iPads), internet and Wi‑Fi connectivity, and VR software applications.
• Ability to troubleshoot basic technical issues, support users with technology adoption, and confidently operate and train others on VR equipment and software is required.

Benefits

• Health, Dental & Vision insurance plans.
• Dependent care flexible spending account.
• Flexible Spending & Health Savings account.
• Pet‑plan discount program offered through Fetch.
• Company paid Long‑term Disability insurance.
• Company paid Short‑term Disability insurance (NY & OK employees only).
• Company paid Life & AD&D insurance.
• Employer matched 403B contributions starting day 1 of employment.
• Eligible for Tuition Reimbursement.
• Generous paid time off.
• 11 Paid Holidays a year.
• Access to training and professional development resources through our comprehensive online learning platform.
• Referral Incentive bonus – for every friend, family member, or previous co‑worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate
• Employee Assistance Program that provides confidential assistance for all life challenges.
• Work‑life balance.