Technician Support Specialist

TEKsystems; Honolulu (HI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off/Leave

Job summary

TEKsystems in Honolulu, HI seeks a Desktop Support Technician to provide on-site help desk support, troubleshoot hardware and software issues, and maintain Windows and Office environments. The role requires strong customer service and the ability to work a flexible schedule, including nights and weekends.

The position is contract to hire, onsite in Honolulu, with a pay range of $20.00–$28.00 per hour and benefits eligibility.

Qualifications

• Previous help desk or desktop support experience.
• Hardware troubleshooting experience.
• Strong customer service and communication skills.
• Knowledge of Windows and Microsoft Office.
• Ability to work a flexible schedule, including nights, weekends, overtime, and on-call shifts as needed.

Responsibilities

• Provide help desk and desktop support to end users
• Troubleshoot computer, printer, hardware, and software issues
• Install, configure, and maintain computers and peripheral devices
• Support users with technical issues in person and over the phone
• Maintain and troubleshoot Windows and Microsoft Office environments

Skills

Help desk experience

Customer service

Communication skills

Windows knowledge

MS Office

Job description

Desktop Support Technician

Location: Honolulu, HI

Pay: $20-$28/hr

Responsibilities

• Provide help desk and desktop support to end users
• Troubleshoot computer, printer, hardware, and software issues
• Install, configure, and maintain computers and peripheral devices
• Support users with technical issues in person and over the phone
• Maintain and troubleshoot Windows and Microsoft Office environments

Qualifications

• Previous help desk or desktop support experience
• Hardware troubleshooting experience
• Strong customer service and communication skills
• Knowledge of Windows and Microsoft Office
• Ability to work a flexible schedule, including nights, weekends, overtime, and on-call shifts as needed

Job Type & Location

Contract to Hire position based out of Honolulu, HI.

Pay and Benefits

The pay range for this position is $20.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Honolulu, HI.

Application Deadline

This position is anticipated to close on Sep 1, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.