Desktop Support Specialist

TEKsystems; San Diego (CA); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan - Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO)

Job summary

TEKsystems in San Diego, CA is seeking an IT Support Technician to provide day-to-day desktop and end-user support in a hybrid, contract role. You will troubleshoot hardware, software, Microsoft 365, and mobility issues while delivering excellent customer service to employees at all levels.

The position is based in San Diego with a hybrid workplace model. The role requires 2-5+ years in IT support, Windows/M365 experience, and strong problem-solving abilities.

Qualifications

• Experience supporting users in an enterprise environment.
• Knowledge of Windows operating systems, Microsoft 365, Active Directory, and ticketing systems.
• Strong troubleshooting and incident resolution skills.
• Excellent communication and customer service abilities.

Responsibilities

• Provide desktop, laptop, and end-user support for hardware, software, and connectivity issues.
• Respond to tickets, phone calls, and walk-up support requests.
• Support Microsoft Windows, Microsoft 365, Active Directory, and mobile devices.
• Handle user account administration and access management.
• Image, deploy, and configure desktops and laptops.
• Troubleshoot conference room technology and meeting spaces.
• Document issues, resolutions, and support procedures.
• Assist with device refreshes, software deployments, and ongoing IT projects.
• Support executive-level users and provide a high level of customer service.

Skills

IT support

Windows & M365

AV troubleshooting

Customer service

Education

Associate's or Bachelor's degree preferred

Job description

Position Overview Seeking an IT Support Technician to provide day-to-day desktop and end-user support in a corporate environment. This role focuses on troubleshooting hardware, software, Microsoft 365, mobile devices, and basic network issues while delivering excellent customer service to employees at all levels of the organization.

Top Skills

• 2-5+ years of IT support or help desk experience
• Experience supporting Windows environments, including Microsoft 365 and Outlook
• Conference room and AV troubleshooting
• Strong problem-solving skills with a desire to learn and grow in IT

Key Responsibilities

• Provide desktop, laptop, and end-user support for hardware, software, and connectivity issues
• Respond to tickets, phone calls, and walk-up support requests
• Support Microsoft Windows, Microsoft 365, Active Directory, and mobile devices
• Handle user account administration and access management
• Image, deploy, and configure desktops and laptops
• Troubleshoot conference room technology and meeting spaces
• Document issues, resolutions, and support procedures
• Assist with device refreshes, software deployments, and ongoing IT projects
• Support executive-level users and provide a high level of customer service

Qualifications

• Experience supporting users in an enterprise environment
• Knowledge of Windows operating systems, Microsoft 365, Active Directory, and ticketing systems
• Strong troubleshooting and incident resolution skills
• Excellent communication and customer service abilities
• Associate's or Bachelor's degree preferred, or equivalent hands-on experience

Job Type & Location

This is a Contract position based out of San Diego, CA.

Pay and Benefits

The pay range for this position is $25.00 - $32.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in San Diego,CA.

Application Deadline

This position is anticipated to close on Aug 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.