Technician- Medical Software Support

Ansible Government Solutions; Florida; On-site; USD 42,000 - 65,000; Full time

Job summary

Ansible Government Solutions, LLC is seeking a full-time Health Technician to support the Bay Pines VA Medical Center in Bay Pines, FL. The role involves coordinating patient meal service, diet order interpretation, and collaboration with dietitians to ensure therapeutic diets are followed.

Responsibilities include triaging inquiries, processing diet orders, and maintaining accurate meal tickets and nutrition-related documentation.

Qualifications

• Bachelor’s degree or 4 years of related study with nutrition/food science focus.
• Equivalent combination of post-high school education and specialized experience.
• No sponsorship currently available.

Responsibilities

• Handles patient meal service orders and enters them into the Dietetics Software system.
• Provides professional customer service via telephone, email, and in-person.
• Collaborates with Dietitians regarding food/drug interactions and meal delivery issues.
• Interprets and processes diet orders and reviews meal tickets.
• Triages calls from units and clinics regarding trays or nourishments.
• Retrieves information to assist with tray assembly and nourishment labeling.
• Provides basic education on therapeutic diets.
• Ensures meals meet patient requests and diet orders.
• Communicates patient concerns with registered dietitian or dietetic technician.
• Verifies unusual diets and nutrition supplement orders.
• Uses computer to record and print recipes, menus, and inventories.
• Performs other related duties as assigned.

Skills

Dietary knowledge

Nutritional support

Healthcare communication

Education

Bachelor's degree in nutrition/food science or related field

Equivalent combination of post-secondary education and experience

Job description

Overview

Ansible Government Solutions, LLC (Ansible) is seeking a full-time Health Technician to work in support of C.W. Bill Young Department of Veterans Affairs Medical center located at 10000 Bay Pines Boulevard Bay Pines, FL 33744. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Exceptional compensation packages with full benefits are available.

Job Description

Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of health care, national security, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

• Handles patient meal service orders, and enters meal orders into Dietetics Software system.
• Provides professional and courteous customer service via telephone, e‑mail, and in‑person.
• Collaborates with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery.
• Interprets and processes diet orders.
• Prints, prepares, and reviews meal tickets.
• Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments.
• Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery.
• Provides basic‑level education and information on therapeutic diets.
• Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order.
• Communicates patient concerns with registered dietitian or dietetic technician.
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements.
• Uses a computer to record, retrieve and print recipes, menus, and inventory reports.
• Performs other related duties as assigned.

Qualifications

• Technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled OR successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.
• A bachelor's degree or four (4) years of education above the high school level with major study or at least 24 semester hours in subjects directly related to the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.
• OR - An equivalent combination of successfully completed post‑high school education (beyond the second year) and specialized experience, as described above, which meet the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. NOTE: Your experience must be documented in your resume and transcripts are required.
• No sponsorship currently available

All Candidates Must Be Able To

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.