Health Technician (Dietetic)

Ansible Government Solutions; Bay Pines (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Ansible Government Solutions, LLC is seeking a full-time Health Technician to support the C.W. Bill Young Department of Veterans Affairs Medical Center at Bay Pines, FL.

The role involves coordinating patient meal service, communications with clinical staff, and ensuring dietary orders are accurately executed to support patient care. The ideal candidate will have a bachelor’s degree or equivalent education with nutrition/dietary-related coursework, strong customer service skills, and the ability

Qualifications

• Experience in patient service and diet-related support is required.
• Strong communication with clinical staff and patients is essential.
• Familiarity with dietary orders and therapeutic diets is preferred.

Responsibilities

• Handles patient meal service orders and enters them into Dietetics Software.
• Provides professional customer service via phone, email, and in person.
• Collaborates with Dietitians on Food/Drug Interactions and meal delivery issues.
• Interprets and processes diet orders to ensure accuracy.
• Prints and reviews meal tickets for accuracy.
• Triages calls from inpatient units regarding trays and nourishment.
• Retrieves records to assist with tray assembly and nutrition labeling.
• Provides basic education on therapeutic diets to patients.

Skills

Customer service

Communication

Dietary guidelines

Education

Bachelor's degree in nutrition or related field

4+ years of related coursework/education

Tools

Dietetics Software

Job description

Overview

Ansible Government Solutions, LLC (Ansible) is seeking a full‑time Health Technician to work in support of C.W. Bill Young Department of Veterans Affairs Medical Center located at 10000 Bay Pines Boulevard Bay Pines, FL 33744. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Exceptional compensation packages with full benefits are available.

Ansible is a Service‑Disabled Veteran‑Owned Small Business (SDVOSB) providing federal customers with solutions in many arenas. Our customers face wide‑ranging challenges in the fields of health care, national security, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

• Handles patient meal service orders, and enters meal orders into Dietetics Software system
• Provides professional and courteous customer service via telephone, e‑mail, and in‑person
• Collaborates with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery
• Interprets and processes diet orders
• Prints, prepares, and reviews meal tickets
• Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishment
• Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
• Provides basic‑level education and information on therapeutic diets
• Correctly interprets diet activity and patient information to ensure meal trays contain food items adhering to patient requests and preferences, and current therapeutic diet order
• Communicates patient concerns with registered dietitian or dietetic technician
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements
• Uses a computer to record, retrieve and print recipes, menus, and inventory reports
• Performs other related duties as assigned

Qualifications

• Technician experience: required application of the knowledge, methods, and techniques of the position or successful completion of a full 4‑year course of study leading to a bachelor’s degree, with major study or at least 24 semester hours in subjects directly related to the position
• A bachelor’s degree or four (4) years of education above the high school level with major study or at least 24 semester hours in subjects directly related to the position (e.g., nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation
  • OR - An equivalent combination of successfully completed post‑high school education (beyond the second year) and specialized experience, as described above, which meets the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. NOTE: Your experience must be documented in your resume and transcripts are required
• No sponsorship currently available

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.